What we can help with
We can help with using the tool, understanding an error, clarifying public-repository access, and questions about RepoLore's privacy or terms.
What to include
- Public repository URL
- Tool name
- Sanitized error message
- Date and time of the issue
- App version
Security reports
For a potential security issue, email [email protected] with “RepoLore security report” in the subject line. Include only the minimum information needed to describe the issue, and do not include secrets.
Quick troubleshooting
GitHub 404
Confirm that the repository URL is public, spelled correctly, and that the referenced file or commit still exists.
Rate limit
Wait and retry later. Public GitHub API limits can temporarily restrict evidence retrieval.
Unavailable repository
RepoLore currently supports public GitHub repositories only. Check that the repository is available without signing in.
Related policies
Read the Privacy Policy and Terms of Service.
Contact
Dmitrii Sergeev
[email protected]